Kokiya Marie Dapitanon

Kokiya Marie Dapitanon

$8/hr
Customer Care Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Davao City, Davao Del Sur, Philippines
Experience:
7 years
About

Specializes in Email Support, Phone support, Live Chat Support, and Social Media Customer Service.

Here's what I can offer:

  • I am a person of integrity and punctuality.

  • Respond to member’s e-mails, live chats, and phone calls addressing any comments, questions, or concerns

  • Review and interact with customers across all social media platforms.

  • Track, manage and successfully deliver a resolution to all customer requests.

  • Adept at using crucial remote work tools such as ZenDesk. Gorgias, Shopify, Canva, Khoros, Conversocial, Gladly, Slack, Recurly, ShipStation, Asana, Zoom, Starshipit, Aircall, Hubspot, Hubstaff, MS Office, Loox, Loop Returns, Monday.com, Fosdick.

Languages
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