KLARYSSE GABRIELLE COSME
115 Jojo St. Baesa, Quezon City || Contact:-|| Email:-
OBJECTIVE
To work in an environment that challenges me to continue learning. Expose myself to Customer Service and at
the same time being able to help people. Being able to create a workplace that has continual growth and be able
to contribute to the business.
SKILLS
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I have leadership skills and will happily take responsibility of any situation when necessary.
An effective communicator
Able to work with minimal supervision.
Fluent in English & Filipino language
Disciplined and has a high sense of motivation towards work.
Team player and works well with different individuals.
COMPUTER SKILLS
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Microsoft Word
PowerPoint
Excel
Basic Troubleshooting
Software installation
Data Entry
Knowledgeable in:
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Slack/Teams
TeamViewer/Remote Desktop/Screen connect
Ticketing System - ServiceNow, Hesk
Dubsado
Active Campaign
Shopify
Social Media Outreach
Bonjoro
EDUCATION
TERTIARY - Lyceum of the Philippines University Manila, June 2014 to 2015.
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BS in International Hospitality Management Major in Cruise Line Operations in Hotel Services.
SECONDARY – LA Consolacion College Caloocan City, June 2010 to Mar 2014.
PRIMARY - LA Consolacion College Caloocan City, June 2004 to mar 2010.
PERSONAL INFORMATION
Born in 24th of May 1997 only child, I am a Roman Catholic with strong faith, fluently speaks English & Filipino. I
was born in the suburb of Manila and spent my childhood there. I have a high sense of responsibility and I can
work well with different personality types.
I am a keen observer and a firm advocate of a quality work. I follow instructions well and learn from experience.
I am willing to travel if the job requires it, I am not afraid to try new things and discover new endeavor myself.
ACTIVITIES & INTEREST
I also love internet surfing; I am very active in social medias. I am interested with current events and I would
usually watch news or read headlines over the internet.
Work experience
Trec Pacific Business Solutions – Customer Service Representative - Senior agent,
December 2015-May 2020
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Inbound calls
Outbound calls
Chat support
Email support
Technical support
Gsuite/Google docs/sheets
MS Office
