Klarysse Gabrielle Cosme

As an adept Customer Service Representative for over 4 years, I have a well rounded background in handling phone calls, email, chat and refined talents in tech support.

Skills/Apps or System used:

-Dubsado

-Bonjoro

-ServiceNow,Hesk (Ticketing system)

-Active Campaign

-Amazon Seller Central

-Social Media Outreach

-Data Entry

-Microsoft office tools (Word,Excel,Powerpoint)

-Zoom,Slack,Skype

-Shopify (order fulfillment)

-Teamviewer,Anydesk

Handled Tasks:

-Email management/inquiries

-Chat operator

-Onboarding customers/clients

-Sending Contracts, Invoices

-Troubleshooting,installation of software