I help business owners and executives clear out daily tasks at a respectable amount of time using organized documentation and informative, easy to understand outputs that ease the stress over maintaining businesses while increasing its productivity without breaking the bank.
With 4 years of BPO experience, I am well-versed in Telecommunication and Healthcare accounts inclusive of administrative tasks. I help maintain an above average customer satisfaction rate with reliable responses, explicit product/process knowledge, and a heart for service.
Administrative Assistance:
Calendar Management
Email Management
Advanced Data Entry
Social Media Management
Google Spreadsheet Formatting
Microsoft Excel Formatting
Google Slide Presentation
Microsoft PowerPoint Presentation
Customer Service Assistance:
Incoming Calls
Outbound Calls
Technical Support
Customer Retention
Email Support/Chat Support
Send me a message if you're looking to have a reliable assistant with compelling customer service skills to accomplish important daily tasks so that you could spend more time in growing your business.