Kizsa Grace Javier

You can rely on me to handle all complex and simple customer service

maintenance concerns because I have worked in the Customer Service Industry for 12

years. I've worked for Citylight Commercial Services where I create quotes and schedule work orders, and invoices once complete. I handled Carpentry, Plumbing HVAC among other trades. I have experience in voice, chat, and email support. Some of the platforms I’ve used for my tasks are Podio, Fieldedge, Appfolio, Teamwork, and Slack.

Assistant Property Manager

Property management assistant day to day task

• receive maintenance calls

• Schedule maintenance request

• receive apartment application

• Follow up on applicants of missing documents, paper to sign, application fee payment, etc

• Call leads in Appfolio from Zillow, college pad, http://apartments.com/, etc

• Call, email, and text tenants about late payments eviction notices important building maintenance schedules, etc

• Schedule technicians for the repair of vacated units

• data management