Kirstine Grace Omictin

Hi there! I’m a dedicated and results-driven E-commerce Virtual Assistant with over 4 years of experience supporting brands across platforms like Amazon, Shopify, eBay, and other online marketplaces. I specialize in helping e-commerce businesses thrive by handling the behind-the-scenes tasks that keep stores running smoothly and customers coming back.

Throughout my career, I’ve worn many hats from product research and listings to inventory management, customer service, and order processing. I’ve worked with dropshipping businesses, FBA sellers, and independent Shopify store owners, giving me a well-rounded understanding of the e-commerce landscape.

One of my key strengths lies in my solid background in customer service. I’ve handled support tickets via email, live chat, and phone resolving issues, processing returns and refunds, and ensuring a positive experience for every customer interaction. I understand how valuable every customer is, and I always aim to exceed expectations.

I take ownership of my work and treat every store as if it were my own. My goal is to be more than just a VA, I want to be your right hand in business growth.

If you’re looking for someone who knows the ins and outs of e-commerce and can hit the ground running, I’d love to be part of your team. Let’s grow your business together!