Kinsey Esguerra

I am a Customer Service/Technical Support Representative with several years of experience of customer service from banking, gaming and search engine platform

support; I am able to provide an outstanding service with a broad range of customer needs from initial inquiries to sales, transactions and complaint handling.

I provide the upmost quality customer service support related to general hardware and software, internet connections, email, retail services, billing, administrative support and more.

Core Skills

● Customer Service

● Zendesk

● Technical Support

● Email Composition

● Chat Support

● Proficient in Microsoft Word, Excel, PowerPoint

● Ability to Work Under Pressure

● Leadership

● Data Analysis

● Excellent written and verbal communication skills

● Complaint handling