Kingsley Osuji

I’m Kingsley, a proactive customer support and sales professional with 4+ years of remote experience helping SaaS, e-commerce, and logistics businesses resolve customer issues, manage inquiries, and drive engagement. I excel at handling high-volume chats, emails, and calls, troubleshooting technical and account problems, and ensuring customers feel valued.

Skilled in CRM management (Salesforce, HubSpot, Zendesk), process optimization, and follow-ups, I consistently reduce repeat tickets, improve satisfaction, and support business growth.

Calm under pressure, organized, and highly proactive, I thrive in remote environments and enjoy identifying gaps and implementing solutions to make operations smoother and more efficient.