Kimberly Samantha Veran Go
San Pablo City, Laguna
Contact number:-
E-mail address:-
Working Experience
Regional Coordinator
Clean Pro Gutter Cleaning Bookings (JD BYRD LLC)
120 E. Main St. Mountain View, AR 72560
September 2023 up to July 2024
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Generating and contacting leads (Inbound and Outbound)
Setting an appointment for cleaning
Handling e-mails and text line
Organizing schedules for contractors
Virtual Assistant
Hi Auto (Online Helpers)
4074 Marshall RD Dayton OH 45429 United States
March 2022 up to June 2023
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Trainer (training newly hired operator how to operate the system)
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AI testing and data gathering for improvement of an existing AI that caters US
based clients
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Utilize AI capabilities to automate repetitive tasks and enhance overall
productivity
SXM Outbound Sales Non-pay Representative
ResultsCX Lipa Site (BPO)
Ground/2nd Floor Fiesta Mall IT Center Brgy. Maraouy, Lipa City
November 2022 up to May 2023
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Contacting Leads
Collecting Payments for their subscription
Offering promos and changing plan subscriptions
Handling Cancellations of the service
Rogers Preferred Program Specialist
Rogers Business Centre by: Connect-IT
Ottawa, ON
October 2021 up to January 2022
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Answering inbound and outbound calls
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Doing sales, offering client the latest phone plans
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Handling e-mails, live chats as well as processing customers orders concerning
their account and plan subscription
Sales Officer
Paloo Financing Inc.
July 2019 up to April 2021
Quezon City
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Prospecting clients who want to apply for a loan
Doing sales by processing loan applications
Answering phone calls from customers
Samsung Excellent Consultant
ACABAR Marketing International Inc.
May 2017 – January 2019
Makati City
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Promoting Samsung Smartphones
Doing sales
Team leader, doing weekly and monthly sales reports
Handling customers complaints
Doing reports using Microsoft Excel, Word and Power Point
Personal:
Date of birth:
Place of birth:
Nationality:
Status:
February 25, 1993
Sta. Cruz, Manila
Filipino
Single
Education:
Associate in Hotel and Restaurant Services
Chrisville Institute of Technology
Associate Diploma, Class of 2014
San Rafael National High School
High School Diploma, Class of 2009
2nd Lieutenant Cadette Officer in ROTC
Skills:
- Excellent written and verbal communication skills
- Knowledgeable in Microsoft Office
- Can work with minimal supervision
- Excellent ability to adapt difficult situations
**CHARACTER REFERENCES ARE AVAILABLE UPON REQUEST**
I hereby certify that the above information is true and correct to the best of my
knowledge and belief.
Kimberly Samantha V. Go
