Kimberly Mendoza

KIMBERLY L. MENDOZA SUMMARY Dedicated and detail-oriented professional with 4 years of experience in Canadian Admissions and US mortgage processing, specializing in application management, documentation, verification, process optimization, and client support. Proven ability to analyze complex data, ensure compliance with policies and regulations, and deliver accurate, timely results in fast-paced environments. Adept at balancing multiple priorities while maintaining a high level of accuracy and service quality. WORK EXPERIENCE Jan 2023 - Sep 2025 Admissions Officer | GUS (Global University Systems) Managed the end-to-end admissions process for international and domestic students, including application review, document verification, and coordination with students, agents, and partner institutions. Ensured timely and accurate processing of applications while maintaining compliance with Canada's institutional policies and regulatory requirements. Produced admission data and reports for other departments and management. Provided guidance and support to students throughout their admissions journey, addressing inquiries and resolving issues to enhance the enrollment experience. Maintained detailed records and reports in SIS system and spreadsheets, tracking application progress, deadlines, and enrollment statistics for data-driven decision-making. Trained newly onboarded teammate. Monitored and created report for the team’s daily numbers of workload. Audited processed applications to ensure accuracy and completeness. Loan Process Analyst | Incenter Solutions LLC Apr 2021 - Dec 2022 Managed a pipeline report for new loan submissions. Reviewed submission package for completeness and input all required fields in an accurate and timely manner. Uploaded and Indexed loan documents, ensuring all documents are properly filed in correct categories. Follows-up on required information and/or documentation needed for loan processing. Completion of preliminary checklists. Verify licenses of Mortgage Loan Originator and Loan Origination company Completed required disclosures, generate and mail all disclosure packages to the loan applicant within the designated time frames. Confirmed all needed vendor generated reports have been ordered and processed, this includes Credit Report, DU Findings and Appraisal Report; SSN Verification and 4506-T for Underwriting. Ensured that all closing conditions are reviewed and properly categorized prior to underwriting submission. Performed quality assurance audits to ensure compliance with investor and agency requirements which includes re-verification of information entered into the Loan Origination System pertaining to borrower and property eligibility, qualifying income and debt ratios, valuation and other documentation requirements. Credit and Collections Staff | Puregold Price Club Inc March 2020 - Oct 2020 Performed daily receivables functions. Verified cash deposits, resolved client’s accounts discrepancies and POS discrepancies. Processed sales orders, account adjustments, credit-debit memos and customer refunds. Performed timely and accurate customer reconciliations. Maintained accurate AR aging report. EDUCATION Unibersidad De Manila | BSBA Major in Marketing Management Manila City Scholar GWA: 85.7 Jun 2015 - Apr 2019 TECHNICAL SKILLS AND SOFT SKILLS Technical Skills: SYS, Salesforce, LOS, Google Workspace, Microsoft Suite, AWS, Oracle, QuickBooks, Trello, Zoho, Zoom, SAP, Scheduling and Coordination, Soft Skills: Attention to Detail, Reliable, Adaptable, Resilient, Multitasker, Organized, Compliant, Documentation, Document Verification, Data Entry, Problem Solving and Team Collaboration Certifications: Six Sigma White Belt, EF SET C1 Advanced, IBM Data Analytics, TESDA Data Analytics