I’m Kimberly, and I’ve spent the past eight years working in customer support across various ecommerce platforms, including retail (fashion, supplements and digital copies) and POD. What truly drives me is the joy of helping people solve problems and ensuring they have a smooth watermelon, positive experience.
I consider myself organized, friendly, and capable of working independently, but I also thrive when collaborating with a team. I’m comfortable with tools like Shopify, Freshdesk, Zendesk, Gorgias, LiveChat, ReAmaze, and Front, and I’m quick to learn new systems as needed.
Alongside support, I’ve handled essential admin tasks such as order fulfillment, shipment tracking, refunds, Facebook moderation, and resolving PayPal disputes, all aimed at keeping operations seamless. I’m available for full-time or part-time work and look forward to the opportunity to chat.
Hoping you would consider my application. I can start right away.
Sincere Regards,
Kimberly