Kimberly Honc

Kimberly Honc

$17.42/hr
Assistant manager
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
35 years old
Location:
New Caney, Texas, United States
Experience:
8 years
About

§  Supervised day to day operations of nine full time employees in a heavily trafficked customer service environment. 

§  Worked alongside lounge manager to create employee schedules, develop training procedures, and conduct employee performance evaluations. 

§  Submitted weekly reports involving financial records, inventory levels, and number of customers. 

§  Participated in weekly conference calls with corporate to ensure strict compliance to changing standards.  

§  Personally handled customer satisfaction and complaints and implemented new tactics to improve customer experience. 

§  Responsible for maintaining food and safety protocol to pass regular inspections.  

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