Kim Sanmocte

 Kim Sanmocte Virtual Assistant Contact Laguna, Philippines-- Objective Dependable professional with 6 years of experience in providing excellent customer service through developing good relationship and exceptional organizational/administrative skills. Education Polytechnic University of the Philippines – Manila, Philippines- | BA Human Resource Development Management Trainings Sales Ability Training 2018 | Bangkok, Thailand Core Proficiencies Customer Care and Support Business Development Data Collection Analysis Records Management MS Office Proficient Experience March 2015 – March 2021 Sales Expert • DENSO Philippines Corporation Provide outstanding customer service, data entry and processed orders for multiple clients Handled domestic and export delivery control Resolves customer complaints by investigating problems and developing solutions Facilitate new product development and lead other related sections Conduct in-depth quantitative analysis to assist in sales planning Achievements Consistently achieved 100% delivery performance for all customers handled Collected more than 6M compensation from customer due to delivery and order issue May 2014 – March 2015 HR Practitioner • THN Autoparts Philippines Inc. Sourcing new staff, attending work fairs, interviewing, screening and testing potential candidates Maintain employee records according to policy and legal requirements Support the management of disciplinary and grievance issues