Kim Sanmocte

March 2015 – March 2021

Sales Expert • DENSO Philippines Corporation

• Provide outstanding customer service, data entry and processed orders for multiple clients
• Handled domestic and export delivery control
• Resolves customer complaints by investigating problems and developing solutions
• Facilitate new product development and lead other related sections
• Conduct in-depth quantitative analysis to assist in sales planning

Achievements

• Consistently achieved 100% delivery performance for all customers handle
• Collected more than 6M compensation from customer due to delivery and order issue

May 2014 – March 2015

HR Practitioner • THN Autoparts Philippines Inc.

• Sourcing new staff, attending work fairs, interviewing, screening and testing potential candidates
• Maintain employee records according to policy and legal requirements
• Support the management of disciplinary and grievance issues

1. Make sure your customers are happy, with my great communication and interpersonal skills honed during my 6yrs experience as a sales expert at a multinational company.
2. If you plan to grow your business and expand your team of VAs, my experience as an HR practitioner can help you in the setting up of your recruitment and training process.