Throughout my roles in operations and executive support, I’ve worked with a wide range of tools—including Salesforce, Monday.com, Asana, and QuickBooks to help teams stay organized, move faster, and reduce manual workloads. I have drafted document templates to eliminate repetitive work and managed team operations using Monday.com to assign tasks, track progress, and flag blockers. I’ve also used Salesforce and ZOHO to manage client data and communications, and implemented a digital filing system using SharePoint that improved accessibility and reduced time spent searching for important documents.