Kien Jelson Villanueva

Kien Jelson Villanueva Quezon City, Philippines Entry-Level | WFH-Ready | Customer Support & Virtual Assistant Objective Motivated and adaptable individual seeking a remote customer service or virtual assistant role. Eager to contribute strong communication, active listening, and problem-solving skills to support business goals and deliver great client experiences. Skills - Fluent English communication (spoken & written) - Inbound/outbound call handling - Data entry and accurate typing (40+ WPM) - CRM use and admin task familiarity - Microsoft Office, Google Suite, Skype, Zoom - Time management and multitasking under pressure - Remote work adaptability and discipline Services Offered - Virtual Assistant (email handling, scheduling, research) - Customer Service Support (voice or non-voice) - Data Entry & Typing Tasks - Online Chat Support Education National Teachers College (NTC) Completed Senior High School - 2024 (with Summer Class) APEC Schools - New Manila Senior High School -) Balingasa High School Junior High School -) Experience Entry-Level - No formal job experience - Completed 2-week Work Immersion (Rooms 202-203) at NTC - Handled basic admin tasks, professional communication, and scheduling simulations during training Technical Requirements (WFH-Ready) - Desktop: Ryzen 5 5600G with 32GB RAM - Noise-canceling headset, high-resolution webcam - Wired internet connection (500 Mbps+) Availability - Full-time, Monday to Friday (Night Shift) - Willing to complete training (5-8 days)