Associate Software Developer with nearly 3 years of experience at Accenture, specializing in Salesforce technical support, partner onboarding, and case management. Demonstrated growth from frontline support to Subject Matter Expert, leading process documentation and associate training. Skilled in Salesforce data management, partner vetting, and cross-functional coordination. Previous experience as a Project-in-Charge in the telecommunications sector, overseeing end-to-end FTTH installation. Holds certifications in Salesforce Administration, Salesforce Associate, and Bookkeeping, reflecting both technical proficiency and attention to operational detail.