Khrizia Fajardo

I worked for a call center for 2 years and I handled different line of business like telecommunication and hotel reservation.

Currently, I worked as a Journal Account Office for almost 2 years. Basically, Oversees the production processes and content of publications. Reviews content, makes edits and collaborates with contacts electronically. Communicates with writers, editors, clients and vendors to ensure the publication meets quality standards and deadlines. Often balance several projects at a time while managing other staff members and ensuring goals are met.

Previously, I worked as a Customer Service Representative for 2 years. Uses telephones to reach out to customers and verify account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and processes minor escalations.

Looking for part-time or hourly rate.