Khristian Viray

A dedicated professional with hands-on experience supporting SaaS companies in various roles. I manage technical inquiries via email with multiple CRMs, Discord, and community forums. I provide Tier 2 support for escalated tickets, handle backend configurations, and resolve customer-specific issues accurately. I have a solid background in manual software testing and troubleshooting.

I can efficiently identify and resolve technical challenges. I am passionate about delivering excellent customer service and creating smooth user experiences. I look forward to connecting and discussing how my skills can help your team succeed!