Khrisna Ramos

 Educational Background:   Bachelor of Science in Industrial Engineering (undergraduate) Polytechnic University of the Philippines Sto. Tomas Extension Sto. Tomas, Batangas 1995 – 1999   3rd Honorable Mention Marikina High School Marikina City March 23, 1994   Class Valedictorian Tapia Elementary School Tanauan City, Batangas March 1990   Awards and Recognitions/Affiliations: ·      Consistent Honor Student from Elementary to High School ·      Consistent Academic Awardee from Elementary to College ·      President of Math and English Club from Elementary to College ·      President, College of Engineering and Architecture PUP Sto. Tomas -)    Work Experience:   Local Legislative Staff Employee II Office of City Councilor City Government of Tanauan Province of Batangas July 1, 2013 to present As a Local Legislative Staff Employee II, one of the task assigned to me is the recordkeeping where I keep all records and files, making sure that they are all secured and organized. I also attend to seminars and meetings in the absence of my superior,draft speeches and once approved, deliver the speeches to occasions on his behalf. Assisting our clients (constituents) is the topmost priority of my job, since my boss is a public servant. Being his alter ego, I make sure that I mirror his good deeds and principles in life. Home Based Online Jobs US, Canada, Australia and United Kingdom March 2011 to present Job Description: I’ve been working for different campaigns, both for Inbound and Outbound accounts. I did appointment setting and telemarketing through home based online jobs. These projects were catered in a website. DREJ Communication Services Outbound Sales Representative/Lead Generation Tanauan City, Batangas December 2010 to March 2011 Job Description: As an OutboundSales Representative/Lead Generation, I research for leads and call them to sell the Cable TV service and/or mobile phone plans. HSBC Electronic Data Processing (Phils.)Inc. Customer Care Associate-Fraud Executive Alabang, Muntinlupa January 21, 2008 to May 16, 2008 Job Description: As Fraud Executive, I did inbound and outbound calls for fraud related issues of cardholders. I processed different kinds of report for different fraud related issues. I processed submission of reports for cards that are suspected to be lost or stolen and cards that are suspected to be counterfeited. I did basic investigation on the issue and endorsed them to the next level Investigation Department. I did outbound calls to cardholders whose cards were suspected to have fraudulent transactions. I verified those to the cardholders and once transactions were confirmed fraudulent, I did the necessary blocks so that the card cannot be used anymore.   PeopleSupport (Phils.) Inc.  Travel Specialist/Inbound Sales Representative (Expedia) March 20, 2006 – December 12, 2007 Job Description: As a Travel Specialist for Expedia, I booked flight and hotel reservations, car rentals and vacation packages depending on the guest’s profile. I was the one checking the best destination to the guest for them to enjoy their vacation. I made sure that the recommendation was the best for the guests. I made the necessary arrangements for the guests to make sure that their vacation memorable. Farmers Institute of Southern Tagalog (FIST Inc.) Department Head, Education and Training Development August 2004- March2006 Job Description: FIST is a non-government and a non-profit organization which aims to educate and train the farmers of Southern Tagalog and help in sustaining their family needs. Being the head of the department, I am the one in-charge for all the education and trainings conducted for the benefit of the farmers/peasant of Southern Tagalog (Region IV-A). We had different trainings, classes and tutorials depending on the needs of the farmers. I did module/curriculum conceptualization, orientations and seminars and other training related tasks.  Skills and Knowledge:   Has Knowledge in MS Office Applications like MS Word, Power Point Presentation and Microsoft Excel References will be available upon request.   I hereby certify that the above information stated are true and correct.                                                                                                KHRISNA C. RAMOS                                                                                                              Applicant