KHENN MARK
BAYBAY
GENERAL VIRTUAL ASSISTANT
ABOUT
PROFESSIONAL
SKILLS
Equipped with enough knowledge about Admin Support, a little bit of
Social Media Marketing and a lot of positivity, I can be your perfect online
buddy to help you with your administrative needs.
General Virtual Assistant
Project Management
Social Media Marketing & Mngmt
Web Design and Management
Email Management / Filtering
Graphic Design / Photo Enhancement
Call Handling / Call Center Skills
Marketing Plan
WORK EXPERIENCE
E-MAIL SUPPORT REPRESENTATIVE
New Media Services | June 2016 - Present
Manage and organize client's e-mail
Answer inquiries for the client
PERSONAL SKILLS
Creative spirit
Reliable and professional
Organized
Time management
Team player
Fast learner
Motivated
CONTACT
P: -
E:-S: live:khennmarkbaybay
SOCIAL
CUSTOMER SUPPORT REPRESENTATIVE
TeleTech Lipa | May 2012 - July 2015
Handles customer inquiry relating to their postpaid services like
mobiles and mobile broadband, telephone lines, home internet
services and television services
Handles customer complaint about bills and services. Calm upset
callers, repair trust, locate resources for problem resolution and
design best-option solutions.
Do lots of sales and upselling
EDUCATION
BACHELOR OF SCIENCE, MAJOR IN INFORMATION TECHNOLOGY
Lyceum of the Philippines University - Batangas | 2007 - 2011
AWARDS
Rockstar for the Month
New Media Services | Aug 2016
Employee of the Month
TeleTech Lipa | Feb 2015
