Keziah Mae L. Lim

I'm a virtual assistant and customer support professional with experience in handling email and chat-based inquiries, lead management, and administrative tasks. I’ve worked with CRM tools like HubSpot, automated workflows using Make (Integromat), and supported remote teams with scheduling, follow-ups, and content creation. My background includes assisting users with program inquiries, validating documents, and launching creative ad content—always with a focus on clear communication, attention to detail, and delivering great customer experiences.