Strategic Planning & Implementation (Working alongside leadership teams for implementing strategic, driving change, infusing new ideas and taking performance and productivity to the next level), Recovery & Debt Management (Well versed with the intricacies of bad debt management, complaint & resolution management, offering customer delight and effectively retaining customers), Key Account Management (Proficient in Customer Relationship Management, Operations & Team Management in the areas of Billing, Collections, Revenue & Asset Management within the Telecom domain), Fostering Teamwork (Demonstrated ability to inspire and motivate others, building collaboration and cooperation within and across teams and guiding delivery under pressure), Stakeholder Engagement (Ability to work independently and cooperatively as part of a team to meet mission deadlines & objectives)