Kevin Lobo

I am Kevin, I have 2 years of Customer Service Experience as a Healthcare Representative in a Healthcare Insurance Company Based in the United States.

As a Pharmacy Helpdesk Associate, I managed and experienced reprocessing the claims of rejected prescriptions and experienced filing a prior authorization and managing denial forms of a prescription. and I want to experience more through projects outside the company and work independently.

I am dedicated, hard-working, a fast learner, loyal, and a team player individual.

I strive for a positive workplace but I can also work under pressure.

I am a self-motivated person and I try to exceed my superior's expectations with high-quality tasks. I love working and collaborating with different types of people because I learn new things from them.

My Soft Skills:

✅Communication.

✅Teamwork.

✅Time management.

✅Decision-making.

✅Organizational.

✅Stress management.

My Hard Skills:

✅Customer Care

✅Travel Management

✅Email Management

✅Reprocessing Rejection Claims

✅Prior Authorization

✅Data Entry

✅Data Management

Tools:

Google suites: Google Sheets, Gmail, Outlook, Google Docs, Google Slides, Google Drive, Hangouts

MS Office: Microsoft Excel, Microsoft Word,

If my profile is fit for the job, I am just one invitation away.

Regards,

Kevin