Kevin Fernandez

I'm a Customer Service representative with more than 3 years of experience, providing phone, email and chat support across Australia and the US, mostly for telecommunication companies. I have experienced being a sales, billing, technical support and complaints agent within those years.

Can provide top quality support for many issues related to broadband connections, mobile troubleshooting, email and even billing concerns. 

Finished Diploma in Multimedia Arts and studied Information Technology, and that what makes me familiar with technical concerns as well as troubleshooting.

I am efficient in typing and data entry, as well as assisting customers. I am eager to learn new tools that would get the job done well for you and your team.