Ketan Saini

I am a 38-year-old IT professional with a wide variety of knowledge of IT Project Management, ERP Implementation, Sales & Marketing. I am working for the past 20 years and have accumulated practical understandings of business operations and customer behavior.

I am a hardworking and dedicated professional and will never balk at any task, which has been handed over to me. I have a good confidentiality, which is highly appreciated by my past employers and customers. I have handled 400+ ERP customers with their daily support and troubleshooting.

I have completed my Masters in M.Com. Business Administration and Graduation in Economics, Geography and English Literature. I hold a Higher Diploma in Software Engineering from APTECH. Also, certified Medical Transcriptionist from Gordon Herbert India Pvt Ltd.

In addition, I take great pride in delivering exceptional services to all of my clients by maintaining a customer-centered service environment. The following are the highlights of my career

1. 100% Customer Retention of over 18 years of professional career life.
2. Received appreciations and awards for business strategies and overhauls.
3. Helped many SME and large industries to automate their process and enhance their productivity by at least 25%
4. Diligently customized ERPs to drive business goals and targets and also provide an IT strategy which is aligned with client's growth plan.
5. Result driven 24x7 working attitude.

Although I highly value the power of marketing and strategies but deep down, I really believe hard work and top-notch customer satisfactions and deliveries is what really wins the clients over and sparks a chain of good publicity.

Looking forward to work for recognition and affiliations globally. Time, location and money does not affect the nature of my work.

Thank you for your time and consideration.