Kerry Hammerton

Kerry Hammerton Curriculum Vitae Page 1 of 7 Curriculum Vitae: Kerry Hammerton Summary I have over twenty years of experience in leading business and personal transformation in the private and public sectors both locally and overseas. I have worked in the Human Resources field and Retail sector. My experience also extends to the Financial Services sector, the Oil industry and local government. My work experience includes Organisational Change Management, Project Management, Consulting, Post-Project Reviews, Learning and Development Strategies and Management, Learning and Workshop Facilitation, Leadership Development and Coaching, and Lifestyle and Wellness Coaching. I am a qualified Somatic Coach. I am currently looking for freelance opportunities in writing and editing, or facilitation / coaching field. Career Period 2013 - - - - - - - - - - - 1989 Job Title Change Consultant Change Manager Change and Project Manager Project Manager Change Manager Learning and Development Manager Project and Change Manager Management Consultant Customer Services and Training Manager Training Developer Contractor Training Coordinator Company The City of Cape Town Woolworths (SA) Engen Petroleum Woolworths (SA) Marks and Spencer (UK) Woolworths (SA) Woolworths (SA) Price Waterhouse Coopers Radiospoor Communications Liberty Life Electrical Training Board Career Highlights                 Project management of major projects within various organisations Qualified Somatic Coach Leadership and Management Coaching Change consulting within various organisations Management of a Change Management team within a major UK Retailer Development and Implementation of learning and development strategies Personal development as a master facilitator Facilitation of key organizational and personal leadership programmes Design and Development of learning programmes and other human resource interventions Implementation of competencies and career paths Implementation of a Project Management approach Development of a change management approach Implementation of a new business process within a retail chain Climate assessment for a major liquor distributor Business Process Re-engineering assignment at a major South African retailer Re-establishment of a Customer Service area for a communications company Kerry Hammerton Curriculum Vitae Page 2 of 7 Skills and Experience Levels Skill Level Project Management Experienced Change Consulting Expert Learning and Organisational Development Facilitation Coach Writing Experienced / Expert Expert Experienced Expert Company/Project Price Waterhouse Coopers; Woolworths; RCS; Engen Petroleum; Woolworths Financial Services Price Waterhouse Coopers; Woolworths; Marks and Spencer; Engen Petroleum; The City of Cape Town; Woolworths Financial Services Liberty Life; Radiospoor; Woolworths Liberty Life; Radiospoor; Woolworths Woolworths; personal clients All clients Education Degree/Diploma/Course Date Institution MA with Distinction 2014 – 2015 Rhodes University Leadership Embodiment Teacher and Coach, Somatic Intelligence Post Graduate Diploma with Distinction, Human Resource Management. Achieved Dean's List in 1991 and 1992. BA Honours, Sociology 2012 - – 1992 Leadership Embodiment International Wits Business School 1986 – 1988 University of the Witwatersrand BA, Sociology and Industrial Psychology 1983 – 1986 University of the Witwatersrand General I am an independent consultant who thinks laterally and strategically. I enjoy team interaction and leveraging the knowledge and skill from team colleagues. I appreciate opportunities to apply key skills. Though my facilitation and inquiry skills I am often able to identify new strategies and new ways of looking at things. On a personal level I believe in cultivating my life – in other words I read, I think, I talk, I reflect on my experiences and relationships, and I take lessons from it. I believe in lifelong learning and educating my mind, my body, my emotions and my spirit. What are my strengths?  Ability to communicate (both verbal and written skills)  Strong drive to get things done  Being able to identify and focus on priorities  Ability to see the bigger picture and communicate this to others  Decision making  Planning and helping others to plan In which environments do I perform best?     A robust environment where there is debate and discussion Leadership who care about change An organisation that is passionate about what they deliver An organisation that values excellence Kerry Hammerton Curriculum Vitae Page 3 of 7 Work Experience Company Job title Period Short description of role Key activities The City of Cape Town Change Consultant April 2013 – December 2017 Change Consultant Final Project: implement SAP Personnel Admin and Payroll for all EPWP Workers. My responsibilities include all change activities, communication, training as well as planning the project rollout. I am working with the HR department as well as the SAP ERP team Previous Project: Implement electronic agendas (eAgenda) for all committee and council meetings. This involved implementing SAP Case Management, SAP Portal and changed business processes. eAgenda will help to create, compile and distribute agendas more effectively and efficiently within the City. I was responsible for all aspects of Change Management including: Change Strategy and Plans; Leadership Alignment; Stakeholder Identification and Analysis; Stakeholder Management; Change Impact Analysis; Communication Plans and Products. I was also responsible for the Pilot and Rollout plans. Successes achieved Company Job title Period Short description of role Key activities Successes achieved I worked with the Executive Committee Services and the SAP ERP Support centre. Stakeholders included all senior councillors (Mayco Members and Committee Chairpersons) as well as executive management (officials) within the organisation. Implementation of SAP Personnel Admin and Payroll for EPWP Workers was awarded a Mayoral Award in 2016. Woolworths Change Manager August 2012 – March 2013 Change Manager in Foods Renewal Program Responsible for all aspects of Change Management including:  Stakeholder Identification and Analysis,  Change Impact Analysis,  Communication,  Learning and Training  Leadership Alignment. Project was put on hold due to organisational constraints Kerry Hammerton Company Job title Period Short description of role Key activities Successes achieved Company Job title Period Short description of role Key activities Successes achieved Curriculum Vitae Page 4 of 7 Engen Petroleum Change and Project Manager 2008 – July 2012 Change and Project Manager  Project Management of the implementation of a balanced scorecard within Engen. Project is working with two business partners: HR and Corporate Planning. This included the development of a business case.  Development of job profiles for key roles within the IS Project Portfolio Management Office including Portfolio Manager, Project Office Manager, Project Managers, Change Managers and administrative staff.  Development of Interview Guides for the IS Project Office.  Project Management of the implementation of a SAP module SRM (Supplier Relationship Management) for group Procurement.  All Change and Transformation activities for a SAP/CSL implementation in the Supply, Trading and Optimisation division. This includes: Stakeholder Management, Impact Assessments, OD work, Communication and Training. Development and management of a detailed project plan for Engen Balanced scorecard across all areas of the project including system development and testing as well as business activities. Development of job profiles for the IS Project Portfolio Office. Woolworths (SA) Project Manager 2006 – 2007 Project Management across projects in HR as well as Financial Services  Project managed the implementation of the PeopleSoft Recruitment Admin module as well as new documentation and recruitment guidelines in the Woolworths retail organization.  Project Managed the implementation a call centre for the HR group  Completed an onboarding prospectus for the Learning and Development department.  Project Managed the outsourcing of the VisionPlus support team in Woolworths Financial Services. Implementation of an internal Call Centre within 8 months Kerry Hammerton Company Job title Period Short description of role Key activities Successes achieved Company Job title Period Short description of role Key activities Successes achieved Curriculum Vitae Page 5 of 7 Marks and Spencer (UK) Change Manager 2001 – 2004 Responsible for Change Management across all PeopleSoft HR Projects  Managed a team of Change Specialists to deliver the implementation of all PeopleSoft projects.  Delivery of all change, communication and training plans across all PeopleSoft projects  Facilitated workshops and marketing events with all HR areas to promote an understanding of HR systems. Including traveling to HR Admin sites and regional HR teams throughout Wales, Northern Ireland, England and Scotland.  Responsible for communicating will all HR teams during implementation of projects including end-user expectation management  Identified HR System requirements from all HR areas.  Retail Management Communication and marketing activities were so successful that the company felt that there was no longer a need for a full Change Management team in HR. Change Management team was retrenched and only the implementation part of team was retained. Woolworths (SA) Learning and Development Manager 1999 – 2001 Learning and Development activities across different business units as well as corporate activities.  Established a Learning and Development Strategy for the Financial Services business and IT areas. This included a complete learning needs analysis.  Design and Development of Learning Programmes at a corporate level. This included leadership programmes.  Facilitation of different learning programmes: Corporate and Personal Leadership, Negotiating Skills and Facilitation Skills.  Implementation of a training administration process and reporting requirements.  Set up a network of learning facilitators in the Financial Services business.  Implemented competencies and career paths within the IT area.  Managed communication and discussions around Employment Equity within the IT area.  Managed the Performance Management System for the Financial Services business and IT areas  Facilitated Learning and Development of all staff. This included raising awareness about Learning and Development with management teams. Development of Learning strategies for two different business units. Kerry Hammerton Company Job title Period Short description of role Key activities Curriculum Vitae Page 6 of 7 Woolworths (SA) Project and Change Manager 1995 – 1999 Project and Change Management activities across various projects.      Co-designed and implemented a project management approach. Supported organisational projects through facilitation and coaching of project managers. Establishment of an organisational culture of Project Management. This included liaising with an organisational projects committee. Facilitation of Project Management programmes including: Project Management, Change Management and Project Planning. Analysis of the impact of Retail Operations Projects on people. Large Project to implement a new refunds and returns process and system. Development of interventions to manage the people impact. These included: communication, performance management, education, training, organisational design and leadership strategies. Implementation of a Project Management approach Co-authored a Change Management training programme Successes achieved   Company Job title Period Short description of role Key activities Price Waterhouse Management Consultant 1993 – 1995 Various consulting activities across a variety of projects Successes achieved Company Job title Period Short description of role Key activities  Facilitation of visioning and strategy development workshops for Human Resources in a retail organisation.  Assessment of climate and organisational change readiness in a liquor distributor.  Investigation and implementation of changed business process in a liquor distributor.  User design of HR software for the South African market.  Implementation of HR Software.  Marketing of HR software.  Project Management. User design of HR software for the South African market. Radiospoor Customer Services and Training Manager 1991 - 1993 Responsible for all customer service throughout the company. Responsible for learning and development across all levels in the company.  Re-establishment of the Customer Services area through establishing a customer help centre  Management of the Customer Services Team  Management of client communication and education Kerry Hammerton Curriculum Vitae    Successes achieved Company Job title Period Short description of role Key activities Successes achieved Company Job title Period Short description of role Key activities Successes achieved       Page 7 of 7 Set up franchise and branch customer service process and procedures Liaise with and solve major client problems Monitored and improved customer service within the company Learning needs and performance analysis Development and purchasing of learning programmes Facilitation of learning interventions Management development Re-establishment of the Customer Services area through establishing a customer help centre. Implementation of training for call centre staff for Radiospoor as well as it’s Franchise partners Liberty Life Senior Development Officer 1989 - 1991 Development and delivery of learning programmes  Design and development of learning programmes for the business  Development of learning facilitators  Facilitation of learning programmes  Evaluation of learning Development of a training programme for all Liberty Life supervisory staff. Delivery of this training at the Life Assurers Office i.e. for users outside the Liberty environment Electrical Training Board Contractor Training Co-ordinator 1987 - 1989 Responsible for all co-ordination activities for contractor management training    Sourcing and booking of trainers for the various courses Sourcing and booking of venues for training All training admin related to courses i.e. paying of trainers, registration of attendees, issuing of certificates, paying of venues, course material.  Psychometric testing for apprentices  Research into training Research in the training field for the HSRC