Kerry Ann O. Spence
$10/hr
Customer Service Specialist, Order Processing, Phone Support, Email Handling & Live Chat
- Reply rate:
- 25.0%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 40 years old
- Location:
- Montego Bay, St. James, Jamaica
- Experience:
- 11 years
Other
About
I am a Customer Service specialist with over 11 years of experience providing phone support. I am trained and proficient in CRM systems such as Freshdesk, Oracle, Siebel and KANA; to handle client requests such as order placement/ cancellation, refund, troubleshoot technical issues, up-sell/cross-sell products.
Skills
