Keroulos Yesse

Keroulos Yesse Tel:- Address: 7133 Bay Drive, Miami Beach, Fl 33141 Email- EDUCATION: Continuing Education •Digital Humanities from Harvardx May 2020 Introduce a variety of digital humanities projects and tools. Teach skills related to command line functions, text analysis and making new claims using data. Bachelor of Science in computer science Graduation date: Spring 2012 • The American University in Cairo (AUC), Bachelor of Computer Science with: Minor Business Administration EXPERIENCE: Operations Coordinator at The American Institute of Aesthetic Medicine. -Establish and maintain relationships with potential and retained client base. -Handle logistics for training activities including venues and equipment. -Present ideology on the improvement of training programs using recognized techniques and tools. -Managing the inventory of the product used in the training and developing a system to record and maintain the inventory on monthly basis. -Organizing educational events all over the states, negotiating contracts with host locations ( practices and hotels). Travelling to these events to accommodate and make sure all participants are satisfied. -Negotiating with prospect partners about partnership terms and finalizing these terms with the owner of the company. -Developing new training platforms including online ones. And ensuring all logistics meet the company protocols. -Communicate with managers/supervisors and other stakeholders as needed, to ensure the successful coordination of training events. - Collaborate with the staffing teams to track new training requests and training dates. -Attend Aesthetic Trade Show, as an AIAM liaison, to promote brand awareness and organizational exposure. -Assisting with the Sales initiatives, in the preparation of promotional materials for events and conferences. Assisting with the coordination and execution of sales and service events. Gathering materials and assembling informational packages for specialized events. -Assist in the Sales Conversion of Organic or Internal Leads. -Develop marketing campaigns, events and assist in managing the marketing team to make sure about the competence in our printed and online marketing campaigns. -Prepare, distribute, collect, record and evaluate attendance evaluations. -Distribute post-training evaluations to participants via an online survey tool and generate survey reports. - Manage the printing and delivery processes of training apparatus. -Deliberate and decipher training-related communications through Inbound/Outbound Call Handling. Account Executive at NovaThreads: -Diffused difficult situations with customers -Assisted customers with the purchase and/or addition of lines of service -Successfully contributed to all company sales team product promotions -Served as integral member of team that delivered sales increase of average 50K/ month. -Consistently exceeded 300 cold and follow-up calls weekly, earning recognition as one of the top reps based on call volume. -Provided profitable price quotes and established payment and credit terms to customers -Exceeded monthly sales goals and new customer penetration. -Introduced and sold new products to customers through attending Medical conferences ( IAFA and AAAM 2018) General Manager at UC Security: -Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities. -Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives. -Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections. -Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff. -Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices. -Maintains quality service by establishing and enforcing organization standards. -Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-ofthe-art practices; participating in professional societies. -Contributes to team effort by accomplishing related results as needed. -Achieve growth and hit sales targets by successfully managing the sales team. -Design and implement a strategic business plan that expands company's customer base and ensure it's strong presence. -Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. -Prepares asset, liability, and capital account entries by compiling and analyzing account information. -Documents financial transactions by entering account information. -Recommends financial actions by analyzing accounting option Manager at Voodoo Rooftop: -Worked as a manager in Voodoo rooftop in ocean drive, Miami for two years -). Performing different tasks such as; training new staff, doing inventories, placing orders, assuring customer satisfaction and resolving problems between staff to build a solid team where every individual has the mentality of team work. Software Developer in Asset Technology group -Worked as a software developer in Asset Technology Group in Egypt for 2 years, developing services for telecommunication companies (Orange and Vodafone(front and backend)) using technologies like JSF, Hibernate, JSP and servlets, HTML,CSS and Javascript. Our team was required to adapt and learn new languages and technologies to meet customer's expectations and requirements for each project -) Administrative Assistant in The Egyptian Army -photocopying, faxing, mail distribution and filing. Coordinating and maintaining records for staff office, phones and office keys. Creating and modifying various documents using Microsoft Office Writing letters and reports. Analyzing Information , Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication for 1 year -) Trainee in Orange Telecom -Took a month training in Orange Business Services in Egypt (Winter 2012 ). Volunteer in Orphanage -Worked as a volunteer in orphanage for 5 years as part of community service. Helped in the administrative duties, teaching kids Arabic, English language and computer skills and organized big celebrations for fund raising. TRAININGS & CONFERENCES: • Political Awareness, Youth & Development Conference, Media Committee member (April 2010). • Street Harassment, Youth & Development Conference, Out Reach Committee member (February 2009). • Member in Arab youth development conference (AYDC)(2008). • Leadership skills training, Dr. Dina Awny, 27-29 November-2008, LEAD program. • Aspire Outdoor Experiential Learning Training. • Certificate of completion of Real Life Competition from Microsoft, Real Life Project, AUC (October 2007) OTHER EXPERIENCES & ACTIVITIES: • Participated in leadership paradox training by D. Phil Johnson founder of Global Next www.globalnext.org Took Myers-Briggs Type Indicator (MBTI) training. • Took a community service training by Seif Abou Zaid Student Union president at AUC. Private Business: • Co-founder of Zon - Solar solutions company in Egypt, 2015 Importing solar heaters from china, selling and implementing them in Egypt. • Founder of Self Handmade Scarves Page on FB, 2015 HONORS & Certificates • Food Protection Manager Certification (CFPM) which is approved by the American National Standards Institute (ANSI) and the Conference for Food Protection (ANSI-CFP).2017 • LEAD Scholarship, Leadership for Education and Development program, AUC, Egypt, 2007 OTHER SKILLS: • Fluent spoken and written English & Arabic, very basic knowledge of Spanish •Video editing and making documentaries. • Good use of Microsoft Word, Excel. • Good background of photography. • Outstanding leadership, communication & presentation skills.