Kenneth Lagunilla

➤➤Expert E-commerce Customer Service Support

My expertise aligns with serving and provides excellent customer service under a positive and professional attitude. I am an expert in E-commerce Customer Service and former support of http://amazon.com/, http://amazon.ca/, and Shopify Online Retail for 6 years accumulative.

✔️ Respond promptly to incoming calls/outbound calls

✔️ Respond promptly to email

✔️ Respond promptly to a live chat

👉 Exceptional communication and customer service skills

👉 Successful working in a team environment, as well as independently

👉 The ability to work under pressure and multi-task

👉 The ability to follow instructions and deliver quality results

👉 Strong work ethic and Professionalism

👉 Positive attitude even under pressure

➤➤Virtual Administrative Assistant

➣ Rock Star VA ★

➣ Expert E-commerce VA Customer Service

➣ Facebook Ads

➣ Social Media Marketing

➣ Social Media Management

➣ Email Management

➣ Email Marketing

➣ Lead Generation (using ads landing page/Campaigns)

➣ Data Entry (Data Management and transfer data to Excel/Spread Sheets)

➣ Cold Calling

➣ Bookkeeping

➣ Graphic Design Using Canva

➣ Excel

➣ Spreadsheet