Kenneth Jay Metante

KENNETH JAY L. METANTE Age: 28 years old Birthdate: Sept. 20, 1996 Address: A. Mansueto St. Bogo City, Cebu Philippines 6010 HIGHLIGHTS Virtual Assistant Touch Point May 2023 - Present Sorting, organizing, prioritizing, and responding to emails on behalf of clients, ensuring that important messages are not missed. Following up with clients or customers to ensure satisfaction, send reminders, or gather feedback. Customer Service Representative Eperformax May 2022 -September 2023 Answering inbound calls from our customers and help them with their problems or concern of their account. Awarded as a Top Agent of the month of August. Computer Technician/ Cafe Attendant Cookie Gaming Center- Responsible for maintaining, troubleshooting, and repairing computer systems and networks. Also attends to customers time and provide quality service. Contact Mobile Number- Email- Education University of Cebu Banilad Campus Bachelor of Science in Tourism Management Jun. 2013 - Mar. 2016 Undergrad Skills Tech-Savvy Creativity Excellent Hardware Understanding Networking Basics Fast and efficient Troubleshooting Basic Computer Operations Time Management and Organization Adaptability and Creativity