Kenneth Jay Metante

💼 Chat Support

💼 Social Media Manager

💼 Content Moderator

💼 Customer Service Expert

Dedicated virtual assistant with a strong background in content moderation and customer service. I excel in ensuring a safe and positive online environment by meticulously reviewing and moderating user-generated content. My attention to detail and understanding of community guidelines allow me to swiftly identify and address any inappropriate content.

In addition to content moderation, I bring exceptional customer service skills, providing timely and effective support to clients and users. I am proficient in handling inquiries, resolving issues, and fostering positive relationships, all while maintaining a professional demeanor. My commitment to enhancing user experience drives me to deliver high-quality service in fast-paced environments.

I am tech-savvy and adaptable, skilled in various moderation tools and customer support platforms. I thrive on challenges and continuously seek to improve processes and workflows, ensuring both user satisfaction and compliance with company standards.