Kendall Bass

Very comfortable with general public, and enjoys making people feel relaxed and happy with their experience.

Resolves in-depth queries in a methodical manner, efficiencies and high level of quality.

Enjoys sharing knowledge and encouraging development of others to achieve specific team goals. 

Refined planning and organizational skills that balance work, team support and other responsibilities in a timely and professional manner. 

Able to help angered customers with an optimistic attitude, as well as maintain that positivity with fellow employees as well.

Able to adapt tone, language and style for different customers and situations. 

Creates a good first impression. 

Meeting customer expectations in areas such as timeliness, quality and consistency. 

Builds customer relationships and loyalty. Well presented, polite, tactful and friendly.

Able to handle aggressive behavior and take control of difficult situations. 

Poses a natural flair for talking to people.