Kemisha Blake

WORK EXPERIENCE Customer Service Representative Continuum Global Solutions -) • Answering customers’ questions about the company’s products and services • Acknowledging and resolving a customer’s complaints to ensure a positive customer experience • Respond to a high volume of phone calls in a fast-paced environment Kemisha Blake Customer Service and Sales Representative Advanced Call Center Technologies (2020) PERSONAL SUMMARY I am a highly motivated individual who has over a year experience in Customer Service and I am seeking a server position where I will be ready to employ skills in customer service, multitasking and attention to detail. I am a friendly and efficient professional who will deliver the exceptional service customers expect to receive. I put customer satisfaction first, always. • Communicate the benefits of the company’s products and services in order to drive and complete sales • Answer questions about the products and services • Ensure customer satisfaction and provide professional support • Schedule appointments for customers needing repair or to set up a service EDUCATION Herbert Morrison Technical High School, Montego Bay, St. James High School Diploma Class of 2019 CONTACT DETAILS Phone:- Address: Montego Bay, St. James Email-Nationality: Jamaican SKILLS        Excellent communication Skills Fast learner Efficient and detail-oriented Upbeat and positive personality Ability to multitask Understanding customer needs Teamplayer