Kelvin Oseoje

I have solid experience in customer service and support, with a background that cuts across healthcare, fintech, education, and agriculture. Over the past few years, I’ve built strong skills in handling customer inquiries, resolving issues, and making sure clients get the best experience possible. I’m comfortable using CRM tools like Zendesk, Freshdesk, and Salesforce, and I’m good at managing multiple tasks without losing accuracy or empathy.

I’ve worked with companies like Ace Medicare and Nairabox, where I improved response times, reduced repeat issues, and helped keep customers satisfied and loyal. Aside from customer support, I also have teaching and farming experience, which shows how adaptable and reliable I am in different environments. I’m naturally service-oriented, quick to learn, and great at building trust with people.