Kelly Oyaluna

Proficient professional with a robust background in customer service, encompassing roles as a customer support representative and telesales agent. Skilled in analyzing customer interactions to identify pain points and enhance service quality. Experienced in addressing customer needs through effective communication and problem-solving. Known for leveraging insights from frontline experiences to refine processes and exceed service standards. Adept at fostering positive customer experiences through attentive and personalized care. Strong collaborator with a detail-oriented approach, dedicated to delivering exceptional customer service by understanding and addressing client needs.