Kelly Louis Corteza

I deliver value to my clients, care and help to drive them to success. My core is to help all business owners to stand up their online business presence. I am a customer service-oriented, analytical and logical thinker, multitasking, creative, problem-solver, and a good team player with a sense of professionalism.

List of International Companies that I worked with:

-✅ Comcast

-✅ Direct-TV

-✅ SiriusXM Radio

-✅ MoviePass

-✅ Telstra

CORE SKILLS:

-✅ Efficient and Effective Customer Care for Inbound, Outbound, E-mail, and Live Chat Support

-✅ Social Media Manager/Engager/Marketer wherein:

-▶️ Turning all Small Businesses to Digital

-▶️ Provide an Intensive Digital Marketing Strategies

-▶️ Social Media Engagement Hacks & Tactics (Real Targeted Followers, Increase Traffic, Brand Awareness, Real Targeted Engagements)

-▶️ Profile Optimization (Curated Feed on Instagram)

-▶️ Generating/Presenting Analytics Reports

-▶️ Research Best Trending Hashtags

-✅ Email Management and Email Sequencing

-✅ Automation Chatbot builder for Facebook & Instagram

-✅ Basic Graphic Designing

-✅ Amazon Product Researcher, Online Arbitrage, Shopify, eBay, Product Sourcing

List of Tools:

-✅ Microsoft Tools (Google Docs, Google Sheets, Microsoft Excel, Microsoft Word)

-✅ Management System tools (Asana, Google Calendar)

-✅ Emailing System (Outlook, Gmail, Mailchimp)

-✅ CRM Tools (Zendesk, Live Engage, Siebel, Salesforce)

-✅ Graphic designing tools (Canva, Corel, Paint)

-✅ Facebook Ads Manager, Facebook Pixel, Google Analytics (Optional)

-✅ Social Media platforms supported (Facebook, Instagram, LinkedIn)

-✅ Hellium 10/JungleScout, Amazon Seller Central

I look forward to working with you in Social Media Management or Virtual Assistant and anything else you may need help with! ☺

Cheers,

Kelly Corteza