Kehinde Manow

Kehinde Manow is an accomplished virtual assistant with over five years of experience delivering top-tier administrative support and customer service to businesses across various industries. With a strong foundation in streamlining operations and managing high-volume tasks, I have honed my ability to perform under pressure while maintaining meticulous attention to detail.

Throughout my career, I have developed expertise in various tools and systems, including CRM platforms like HubSpot and Freshdesk, project management tools such as Asana and Monday.com, and communication tools like Slack and Zoom. My tech- savvy allows me to adapt quickly to new environments, ensuring that my clients’ operations run smoothly.

My professional journey began in virtual Assistance, where I showcased an innate ability to manage an Executive's time, calendar, travel, and Emails. I also worked as a customer service representative at Tusen Consulting and Outlet Services Ltd, handling inquiries, resolving issues, and exceeding customer retention goals. My exceptional communication skills, active listening, and problem-solving abilities have enabled me to forge meaningful relationships with clients, improving customer satisfaction and loyalty. One of my standout achievements was leading a project that increased customer retention by 20% and boosted profitability by 35% in just one quarter. This accomplishment speaks to my strategic thinking and business acumen, traits that set me apart from other virtual assistants.

As a virtual assistant, I am adept at managing schedules, booking appointments, and handling email and phone communications. I am particularly skilled at organizing and prioritizing tasks, ensuring that deadlines are met efficiently. I have worked with a variety of clients, from digital marketing firms to health care providers, managing everything from appointment setting to data entry and digital file organization.

In addition to my technical skills, I was known for my proactive approach and ability to work independently. I take the initiative in identifying opportunities to improve processes, saving my clients time and resources. My organizational prowess and ability to manage both administrative tasks and client interactions make me an invaluable asset to any team.

My deep understanding of customer needs, combined with my technical expertise and commitment to excellence, positions me as a standout virtual assistant. Whether it’s managing a client’s calendar, qualifying leads, or maintaining up-to-date CRM records, I consistently deliver results, ensuring that my clients’ businesses thrive.