Kavita Iyer

Resume Kavita Iyer Address: Plot no 12, Street no 4, Royal Enclave, Alwal, Hyderabad – 500010 Mobile: - Email:-LinkedIn URL: https://www.linkedin.com/in/kavita-iyer- Profile Dedicated and skilled Network Engineer with 6 years of experience in handling end to end Network health of data centers. Ability to optimize network performance, troubleshoot issues, and implement robust security measures. Hands on experience in Hardware and software technologies in Azure networking (Optical Networking). Seeking a challenging position to contribute technical expertise and innovative solutions to drive organizational success. Job Experience Senior Engineer – Cloud and Infra Management Organization: LTIMindtree (Hyderabad) from Feb 2018 to Present. Project Name: AIRTEL Data Center Monitoring Roles & Responsibilities Ensuring regular health checkups of different network connections and optical devices as well as troubleshooting the devices with respective teams for resolving issues related to power fluctuations, device down issues etc. Fetched logs and created reports about incidents on a weekly basis. Having hands-on experience over Incident Management tools such as Remedy, ICM, and a variety of monitoring Tools such as TNMS, Syslog, RDP, PHYNET Tool. Having knowledge on optical devices such as ADVA and GROOVE as well as experience in creating and assigning tickets to DCS engineers through GDCO and raising RMA tickets if the devices are found to be faulty. Maintaining the reachability of fiber connections between two or more Data centers and playing the role of POC at the time of any Fiber cut or Fiber Migration Activities (Change management) Trained and mentored junior & Senior engineers as well as helped in monitoring and supporting Incident Management workflow to improve overall team performance. Monitoring and guiding the network of Microsoft Pune Data Center. Supporting regular operational issues which include path selection, IP reach ability, latency, reliability, device reset/addition and updating customer via ticket/mail/phone. Responsibility to maintain network uptime of 99.9% and service uptime of 99.9%. Querying with Service Providers like Airtel with Issues Regarding Leased line. Project name: MS - Azure Network Engineering Roles & Responsibilities Partnered with Microsoft FTE’s and onboarded a new track (optical transport network) within the cloud environment. Having good work experience in ADVA(Madison) and Infinera Groove (Coriant) technology. Worked on deployments and Core trouble shootings with Datacenter technicians. Configuration of Optical devices to establish the connectivity between different geographical location data centers to maintain Long-haul connectivity. Network device deployment, configuration, management and tuning for optimum performance. Implementation of network expansion as per client requirement. End to end trouble shooting for optical devices. Handling ICM’s, VSOs, GDCO and performing WW tasks and coordinating with DCS and Vendor Teams. Coordinating with data center technician to troubleshoot the Network Related Issues (link issues, span level issues, pre-amp, Booster) Initiating RMAs for any fault deducted in ADVA or INFINERA devices. Planning and monitoring the ongoing and deployments progress, resolving issues, and initiating corrective actions, to meet deadlines. Education B.E (Electrical and Electronics) Anna University, Tamil Nadu - 627414 Graduation Date: April 2017 Skills Optical Networking ADVA (Madison, Cloud connect) and INFINERA (Groove) LAN, WAN Connectivity Networking: TCP/IP, DNS, VPN Monitoring and Logging: TNMS, Sys Log, Remedy Network Monitoring and Optimization Troubleshooting and Problem VLANs and Subnetting Documentation and Reporting Strong Communication and Collaboration Additional Responsibilities Engaging with stakeholders and track end to end global deployments. Build new team training to new joiners for the optical work and process. Created, managed and reviewed standard documents such as TSG, MOP for operational deployments SLA management by ensuring communication with relevant stakeholders. Assisting managers in tasks such as recruiting training. Sharing regular reports to client and manager on weekly basis of the task and the issues handled in the previous week. Maintaining the logs of all the project related reports and updating in a timely manner. Prepared detailed reports for quarterly Audit. Team Management-Handling team, preparing roster, leave plans approvals. Acting as a SME/SPOC for client regarding any escalated technical issue. Handled client calls engaging multiple vendor team for any critical resolution. Achievements Awarded with A-Team and Super Crew for achieving 100% SLA target. Awarded as Master Mind by Manager for attaining customer satisfaction without any escalation twice. Recognized with Coach and Thanksgiving by team member for being the guidance and support whenever the team is in need. Interests Dance (Multiple forms) Doodle Sports (Gym, Badminton) Mehendi I hereby declare that the information furnished above is true to the best of my Knowledge and belief. Place: Hyderabad Kavita Iyer