Katrina Mae Rivera

As a freelance virtual assistant and customer service representative, I currently provide a number of services for my clients including document preparation maintaining files, and record keeping. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am a quick study, can work under pressure, willing to learn new skills/task and welcome challenges as well. As a detail-oriented and organized professional I take pride in completing assignments on time and with accuracy. I also possess excellent communication skills both written and verbal.

With regards to the tasks, I am very firm with keeping confidentiality. I will send you accurate and up-to-date reports as well as daily reports which summarize the tasks I've done in a day. This way, you would know as to which tasks I am stuck on or to which tasks have already been done or in progress.

I am a perfect fit for this job because I am an expert when it comes to handling any type of customer service through phone, chat and email.