Katrina Advincula

I do have the experience being in the call center business for 4 years (I've been thru customer service, technical support, billing and sales team) and 9 years of virtual assistant job to realtors,lenders, contractors and doctors as well and I'm very organized in the things I work on. I have a stable internet connection that can support my work for 8hours a day and backups ready when necessary. 

Some of my day to day tasks are:

-send and response to emails and text messages

-call leads and do follow up calls

-input information in their CRM ( I was able to work with CRMs like TopProducer, Vulcan 7, AllClients, Follow up Boss etc)

-organize their schedule and manage follow ups for documents.

-upsell products as fitted to client needs

-confirm appointments for doctors