Kathleen Kayzel Garcia

KATHLEEN KAYZEL S. GARCIA District 1-A, Sta. Rita, Pinamalayan, Oriental Mindoro, 5208-| (+63)- LinkedIn: www.linkedin.com/in/kathleenkayzelgarcia Portfolio: https://kathleenkayzelgarcia.my.canva.site/assistantportfolio PROFESSIONAL SUMMARY WORK EXPERIENCE Dedicated, highly-organized, and results-driven Administrative Assistant seeking a Virtual Assistant role. With 3+ years of experience in administrative support, database management, and customer service, I’m proficient in Google Workspace, Microsoft Office Suite, Canva, and content creation. I excel at communication, time management, and optimizing workflows to enhance productivity. Ready to provide structured and reliable virtual support for growing businesses. ADMINISTRATIVE AIDE IV (JOB ORDER) | Pinamalayan Municipal Government (MCRO) Zone III, Pinamalayan, Oriental Mindoro (August 2021 - December 2024) Streamlined office workflows, increasing efficiency to 4.89/5.00 in the 2024 Second Semester Office Performance Commitment and Review (OPCR) assessment, administering 60 types of documents per month. Managed data entry and document tracking, accurately maintaining 95% of total office records in the online database for documents under Strategic Objectives, Core Functions, and Support Functions as listed in the office’s Performance Standard Guide (PSG). Handled official correspondence, scheduling, and inquiries via Facebook, Thunderbird, and email, contributing to MCRO’s recognition as “Most Responsive LCRO” (2022) & “Most Cooperative LCRO” (2023). Developed engaging public advisory posts and digital content via Canva, boosting MCRO’s Facebook engagement by 20%. Drafted and processed monthly reports, meeting minutes, office orders, and travel documents, improving record accuracy and supporting timely decision-making using Microsoft Office Suite & Google Workspace. Maintained office calendars, meetings, and appointments, ensuring seamless coordination of daily operations. Recognized for outstanding administrative performance, earning titles such as Best Administrative Staff -), Best PACD Officer (2023), and Best Technical Staff (2023). EDUCATION BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION (MARKETING MANAGEMENT) | Abada College Marfrancisco, Pinamalayan, Oriental Mindoro (June 2015 - March 2019) Graduated with a strong foundation in market research, consumer behavior, branding, and strategic marketing. Developed skills in digital marketing, sales strategies, and business development, preparing for dynamic roles in the competitive marketing industry. TECHNICAL SKILLS & TOOLS Data Entry & Database Management: Document Preparation: File Management: Email Management: Calendar Management: Content Creation: Social Media Management: Bookkeeping: Hosting Meetings: Task Management: Google Sheets Microsoft Excel Google Docs Microsoft Word Google Drive One Drive Google Mail Microsoft Outlook Thunderbird Google Calendar Calendly Canva CapCut Facebook LinkedIn QuickBooks Google Meet Microsoft Teams Zoom Trello Notion ADDITIONAL INFORMATION Languages: English, Filipino Availability: Open for freelance and remote opportunities CERTIFICATIONS & TRAINING GENERAL VIRTUAL ASSISTANT TRAINING | Freelance Academy PH (March 04, 2025 - March 08, 2025) Developed skills in general virtual assistance, including time management, email and calendar management, administrative support, documentation management, CRM and CMS, hosting meetings, project management, creating invoices & quotes, and negotiation strategies. SOCIAL MEDIA MARKETING TRAINING | Freelance Academy PH (February 25, 2025 - March 01, 2025) Gained knowledge and skills in social media marketing, understanding social media algorithms, content creation, basic video editing, lead generation, SEO, WordPress, and Facebook Ads. QUICKBOOKS ONLINE ADVANCE TRAINING | Freelance Academy PH (February 18, 2025 - February 22, 2025) Mastered fundamentals of bookkeeping, preparation of charts of accounts, bank reconciliation, QuickBooks Online functions, and the creation of invoices, bills, and sales orders. INTRO TO CANVA & GOOGLE WORKSPACE | PSA Oriental Mindoro (February 03, 2023) Familiarized utilization of Canva in creating graphic designs and Google Workspace that helps in workflow improvement and promotion of synchronicity within a workplace. CIVIL SERVICE EXAMINATION (PROFESSIONAL LEVEL) | CSC Phil. (August 12, 2018)