Katherine Faye R. Anor
Blk. 4 Lt. 22 Don Lorenzo Homes, Dumoy
Davao City, Philippines
Cell:--
Objective
To obtain a position as a Customer Service Representative and work with my fullest potential
Skills
Customer service oriented: Ability to serve and communicate with different types of customers efficiently.
Proficient and Knowledgeable in most computer programs like Microsoft Office programs
Have experience and knowledge of software installation, hardware components, PC’s, servers.
Advance skills in Zendesk & Gorgias and data analysis
Amazon Seller Central
Shopify related products
Experience
Private Tutor - Forest Lake : October 2015 – September 2015
Explained complex concepts using easy-to-understand terms
Assistant Field Researcher – 12 Global Mgt. Inc. , September – October 2016
Customer Service Representative Alorica : January 2017 – November 2019
Product Specific Trainer – Alorica : December 2018 – April 2019
Customer Service Representative : OAMPI Inc. : May 2019 – 2020
Virtual Assistant: Amazon Seller Account
Customer Service Representative: Freelance (Shopify/E-Commerce) (May 2020 – Jul 2021)
Education
High School Diploma 2015
Daniel R. Aguinaldo National High School Matina, Davao City
Vocation -
Samson Polytechnic College of Davao R. Magsaysay Ave, Davao City
Character Reference
Philip Jay Sarona: Team Manager