Katherine Faye R. Anor

I have been working as a Customer Service Associate for more than 3 years, specializing in Email and Chat support. I was also a Report Analyst for a time being, specializing on extracting data from Zendesk and produce report to better improve the the procedure and product of the company, so this helps me multitask and organize the team I’m with. I am a team player and not afraid to get out of my comfort zone.

Core Skills

● Customer Service

● Zendesk

● Email Composition

● Chat Support

● Proficient in Microsoft Word, Excel, PowerPoint

● Ability to Work Under Pressure

● Data Analysis

● Excellent written and verbal communication skills