Katerine Cedeño
Venezuela, Vargas
Experience
GLOBAL MEDIA REVIEW
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VIP Influencer Service Executive
Remote
As a VIP Influencer Account Executive, my responsibilities include providing comprehensive support to our exclusive talent
roster. This entails daily email management, campaign negotiation and follow-up, content creation (speeches, designs), and
transparent communication regarding payment processes. I am committed to building strong relationships with influencers,
ensuring they feel valued and supported. Additionally, I handle various administrative tasks such as reporting, budgeting, and
database management. My goal is to contribute to the success of our influencer marketing campaigns.
I also possess solid experience in the field of digital marketing and comprehensive campaign management for social media. My
performance includes managing customer service channels through live chat and email, as well as negotiating and coordinating
advertising collaborations. I have worked with organization and CRM systems, notably using HubSpot, and I master various
Google tools such as Gemini, NotebookLM, Drive, and Shared Storage to optimize workflows and team collaboration.
Additionally, I have experience in customer service, resolving support tickets and providing real-time assistance to ensure a
positive and efficient experience-
Social Media Manager & Influencer Manager at Lucena Management LLC
Remote
• Public Relations & Brand Partnerships: Develop and manage public relations strategies to cultivate positive brand
relationships. Negotiate and secure collaborations with relevant brands to achieve mutually beneficial goals.
• Communication & Outreach: Manage all aspects of business email communication, ensuring professionalism and clarity.
Craft compelling email marketing signatures that promote brand identity and key initiatives.
• Data Management & Audience Insight: Build and maintain comprehensive databases on target companies and social
media audiences. Analyze social media trends and audience behavior to inform strategic decision-making.
• Social Media Engagement & Brand Acquisition: Develop and execute social media engagement strategies to build brand
awareness and loyalty. Identify and negotiate potential brand partnerships and acquisitions through targeted social media and
Approve for the next stage
email outreach.
Marketing Digital / Lucena Management
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Administrative Deputy Manager
Caracas, Vzla
• Supply Sales: Comprehensive management of the sale of products and equipment related to computing, systems, and
telecommunications, ensuring customer satisfaction and compliance with established quality standards.
• Technical Consultation: Providing expert advice to clients on the selection, configuration, and optimization of computer
equipment and telecommunications systems, tailored to their specific needs and business objectives.
• Ticket Resolution & Technical Support: Experience in ticket resolution in tech environments, along with managing
communication channels for negotiating collaborations and delivering technology-focused services. This includes providing
client-facing technical support, coordinating service implementations, and maintaining clear, solution-oriented communication
throughout the project lifecycle.
IT MONITOR SYSTEMS
Leadership and Activities
VIRTUAL TEAM TEACH
Data Entry
• Developed predictive models and machine learning algorithms to solve complex business problems, with a focus on marketing
and social media optimization. Analyzed large datasets to extract actionable insights, driving strategic decision-making for
clients by implementing AI-driven automation in campaign management and content strategy.
• Worked closely with cross-functional teams to integrate AI solutions into existing business processes, streamlining workflows
and ensuring alignment between technical implementation and business goals.
• Communicated technical findings to non-technical stakeholders, facilitating informed decision-making and empowering teams to
leverage AI tools effectively in dynamic marketing environments.
Education
Universidad MonteAvila / Universidad Pedagógico de Caracas
Universidad MonteAvila: Social Communication
Universidad Pedagógico de Caracas: Language, Literature and Linguistics
Unidad Educativa Instituto Paulo VI: High School Diploma
