Katerine Cedeno

As a Virtual Assistant and Customer Service Specialist, I have honed my skills in providing top-notch support to clients and ensuring seamless communication across various platforms. My experience includes managing daily email correspondence, negotiating and following up on campaigns, and creating compelling content that aligns with brand objectives. I am adept at handling administrative tasks such as reporting, budgeting, and database management, ensuring that all operations run smoothly and efficiently.

In my role as a Social Media Manager and Influencer Manager, I developed and executed strategies to enhance brand awareness and loyalty. I successfully negotiated and secured collaborations with relevant brands, fostering mutually beneficial partnerships. My ability to analyze social media trends and audience behavior has allowed me to craft targeted outreach campaigns that drive engagement and acquisition.

Additionally, my technical expertise in IT systems and telecommunications has equipped me with the skills to provide expert advice and support to clients, ensuring their needs are met with precision and care. Whether it's managing influencer accounts, handling customer inquiries, or optimizing technical systems, I am committed to delivering exceptional service and achieving outstanding results.