Kate Eisen Lois David

KATE EISEN LOIS DAVID OBJECTIVES WORK EXPERIENCE To obtain a position that would best fit my qualification and develop further my talent and skills for continuous career development. Sutherland Global Services E-Commerce Customer Service Representative May 2019 – December 2019 • Assist Customers for Technical Issue • Handle Billing Inquiries • Answer large amount of inbound call for timely manner CONTACT ADDRESS: 0089 Casmor Phase 1 Mabiga Mabalacat City Pampanga. PHONE:- WEBSITE: LINKEDIN: https://www.linkedin.com/in/kateeisen-lois-david-/ EMAIL:- EDUCATION SECONDARY SENIOR HIGH Saint Anthony College OF Technology Grade 11-12 Year- SECONDARY JUNIOR HIGH Donna Asuncion Lee Integrated School Grade 7-10 Year- ELEMENTARY Leoncia Village Elementary School Grade 1-3 Year- San Francisco Elementary School Grade 4-6 Year- VXI CLARK E-Commerce Customer Service Representative September 2020 – September 2021 • • • • • • Assisting Sellers for listing an Item Assisting Sellers for Shipping process Managing coupons for Buyers Answer large amount of inbound call for timely manner Responding Emails for customers inquiries Address Customer needs IQOR CLARK Collections Specialist October 11, 2021 April 26, 2023 • • • • Taking both Inbound and outbound calls Managing collections Helping Customers to make payment plan to help Customer account up to date Address Customer needs TASKUS CLARK Support Advisor September 12, 2023 November 12, 2023 • Adress Merchant concerns • Answers large amount of chat • Responding Email for customers inquiries • Handling website concerns • Handle Billing Inquiries CHARACTER REFFERENCE Ms. Elmia S David Mr. Christian David G. Culala Key Account Supervisor Junior Account Manager