Kashif Hussain

Kashif Hussain

$10/hr
Customer Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
40 years old
Location:
Lahore, Punjab, Pakistan
Experience:
17 years
About

As a highly experienced Sales and Customer Services professional, I have spent over 10 years honing my skills in assisting clients from the US and UK. With a proven track record in top-notch call centers in Pakistan, I have excelled in various roles, including Agent, Supervisor, and Manager.

My primary areas of expertise include Live Chat Support, Email Handling, Phone Support, and Ticket Support. I am well-versed in the best practices of the industry and committed to delivering high-quality services to clients. Additionally, I possess excellent computer skills and am proficient in various software and CRM platforms, including but not limited to, Salesforce, Zendesk, and Hubspot.

I also have experience in managing e-commerce platforms such as WordPress and Shopify, and I am capable of providing efficient support to clients in these areas. With a passion for sales and exceptional soft skills, I possess the ability to effectively pitch services and close sales.

As a highly adaptable individual, I am capable of working independently or in a team setting and am able to adjust to changing circumstances quickly. Moreover, as a full-time freelancer, I am available to work in US time zones or as required by my employer.

Overall, my vast experience, expertise, and passion make me a valuable addition to any team in need of a skilled Sales and Customer Services professional with proficiency in various computer applications and e-commerce platforms.

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