Karren Bwalya

 9514 Musokotwane Road, Hilcrest, Ndola, Zambia - |- PROFESSIONAL SUMMARY Motivated and detail-oriented professional with a medical background and specialized training as a Virtual Assistant. Skilled in administrative support, project coordination, and client communication. Proficient in tools such as Trello, Google Workspace (Docs, Calendar, Drive), Microsoft Office, Canva, and email management systems. Experienced in high-pressure environments including hospitals, research, and telemedicine—bringing a high level of confidentiality, organization, and time management. Eager to support busy entrepreneurs and executives by streamlining workflows, organizing schedules, and handling back-end operations with reliability and discretion. SKILLS Administrative & Technical Tools: Trello, Google Calendar, Google Drive, Google Docs, Microsoft Office Suite, Canva Communication & Organization: Email Management, Calendar Scheduling, Client Support, Data Entry, Report Preparation Medical Background: Medical Coding, Patient Management, Clinical Documentation, Telemedicine Support Soft Skills: Emotional Intelligence, Teamwork, Integrity, Active Listening, Confidentiality, Reliability EXPERIENCE Virtual Assistant (Freelance) | Remote | 2025 – Present - Assist clients with calendar management, email organization, research, and administrative support - Design branded visuals and presentation materials using Canva - Manage task boards and content schedules using Trello - Perform data entry and document formatting using Google Docs and Excel Medical Intern | Ndola Teaching Hospital | Ndola, Zambia | Jan 2022 – May 2024 - Completed clinical rotations in Internal Medicine, Surgery, Obstetrics & Gynecology, and Pediatrics - Managed patient records and contributed to diagnosis and treatment planning - Supported telemedicine consultations and documentation of urgent cases - Honed communication, confidentiality, and multitasking skills in a high-stakes environment PROJECTS & LEADERSHIP Breast Cancer Diagnostic Project Leader - Led a research initiative on early breast cancer detection; awarded Most Outstanding Intern Med Talk Zambia Contributor - Presented on global health cases and collaborated with international research peers Afromed Research Fellow - Contributed to clinical innovation in diagnosis and patient care protocols Telemedicine Assistant | Teledoctor - Delivered remote support in emergency stroke and cardiac arrest care EDUCATION MBBS – Bachelor of Medicine & Bachelor of Surgery Henan University of Science and Technology, China | Graduated June 2024 Academic Achievement: Full scholarship recipient – Top 5 students with GPA 3.6/4.0 REFERENCES Dr. Grace Nyirongo | Medical Doctor, Ndola Teaching Hospital | - Dr. Lucy Chola | Medical Doctor, Ndola Teaching Hospital | - KARREN THANDIWE BWALYA Virtual Assistant | Administrative & Research Support | Remote Healthcare Specialist Location: Zambia | Email:-| Phone: - Professional Summary Proactive and detail-oriented Virtual Assistant with over 2 years of hands-on experience supporting healthcare professionals, research teams, and startup founders remotely. Skilled in calendar and inbox management, data entry, research, Canva content creation, and cloud-based file organization. Highly adaptable to time zones, with excellent communication and task coordination abilities. Available to work U.S. business hours and seeking long-term remote opportunities. Core Competencies - Calendar & Email Management - Medical Admin Support - Canva & Trello Tools - Research & Documentation - Cloud Filing & Data Entry - International Collaboration - Time Zone Flexibility - Remote Customer Support Professional Experience Teledoctor Zambia – Remote Medical Virtual Assistant Jan 2023 – Present - Provided administrative and coordination support for emergency telemedicine services (stroke and cardiac). - Scheduled appointments, handled patient data entry, and maintained secure records. - Supported remote medical consultations and follow-ups across borders. Afromed Research Fellowship – Clinical Research Assistant (Remote) Jul 2022 – Dec 2023 - Conducted literature reviews and contributed to international medical research presentations. - Assisted in writing case reports and managing research data using cloud tools. - Collaborated with international health teams on virtual platforms. Med Talk Zambia – Remote Administrative & Research Intern Mar 2022 – Jul 2022 - Supported global webinar coordination and handled communication logistics. - Researched medical topics and helped prepare digital presentations and scripts. Education Bachelor of Medicine and Bachelor of Surgery (MBChB) University of Zambia, School of Medicine | Graduated 2023 References Available upon request.