With over 6 years experience, I am the perfect contractor for your project. Let me help you.
I have a good grounding on Technical Support operations gained in the BPO industry providing phone, email and chat support for customers across the United States for businesses of all sizes.
I provide top quality support for various issues related to setting up internet connections, antivirus software, email, general hardware and software and much more. I am efficient in implementing upgrade of software and have developed new support processes for fast-growing teams.
I am very experienced with using ACSR (Advanced Customer Service Representative) system, basic knowledge with Digital Marketing and other productivity tools (such as MS Office, Evernote, and the like) that I have learned via online tutorials. I am eager to learn to use any new tools that would get the job done well for you and your team.
Moreover, I am a fast-learner and can work under minimal supervision. Being organized with a little more of problem solving skills helps me get things done on time.
Providing the highest quality of work, and 100% client's satisfaction are my priorities.